At the bottom of the context menu, identify the currently installed version under Ver.Right-click in the Sites List of Pivot CMS.To check the current version of Pivot CMS:
If your viewing software or recording unit is using an outdated version, some communication may still occur, but is unlikely to go without experiencing some issues.Ĭheck that you are using the latest version of your viewing software by comparing the version currently being used to the published version that is posted in the software’s product page, under the Software tab. Supported/Affected DevicesĪ common cause of software crashes is outdated firmware. This article will outline troubleshooting methods for resolving CMS software crashes. However, if you are experiencing software crashes when using either Pivot CMS or the C3CMS program and have double-checked your site settings for any typos, some troubleshooting may be required. When monitoring the camera video of your standalone recording unit from a computer, it is recommended to use a viewing application for added convenience. Related Digital Watchdog VMS Apps: Pivot CMS, C3CMS
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